Employer's FAQ



How do I search the Jobseekers Database?

You can search for jobseekers resumes with through options such as spoken languages, work history, and education history.

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Jobseekers

4.      Click Search

Every time you load a final result you will be charged a number of credits for reviewing a resume (you can see breakdown of credit in your package).

If this does not answer your question please contact us.

How do I browse the Jobseekers database?

You can browse our database with the jobseeker’s resumes.  Every time you open a page, having detailed information on a jobseeker like there their resume and job preference will incur a charge of credits (the price for seeing will be available in your chosen package).

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Jobseekers

4.      Click Browse

How do I decline an application?

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click jobs Portal link

3.      Click Employers

4.      Click Application

5.      Click Decline

How do I approve an application?

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Application

4.      Click Approved

How do I view Jobseekers applications?

You can view job applications for selected job adverts. Then decide which applicant to approve or decline.

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Application

4.      Click Jobs Applications

How do I advertise my company Banner?

You can upload a new banner and make it link either to your Jobs Advert posted on our website or to an external link.  There is a charge for using this service and can be purchased through the “packages” section.

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Jobs Ad

4.      Click Banner

How do I load a Video Presentation?

You can upload a video presentation of your company.  The presentation will appear on the front side of bestafrica.com, preferably on the pages showing sub-listings.

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Job Ads

4.      Click New Job Ad

 

 

How long can I advertise my Job?

After a validity of a Job Ad expires, the job will no longer be visible on our website and it will appear on the expired ads page.

A Jobs ad will not automatically be deleted whenever it expires. The ad will simply deactivate with the possibility for you to reactivate it at any time from the “Expired Ads” page. When renewing an ad, you’re in charge in the same way as posting a new ad. The total number of ads in your selected package is then decreased by one and so forth.

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Jobs Ad

4.      Click Expired Ads

How Do I sign up as an Employer?

In order to be able to post a new job advertisement you should have at least one package with at least one advertisement remaining in it.  You can choose from our list of packages that suits your needs in terms of advertisement that includes, validating of the jobs advertisements and its prices.

To sign-up as an employer, follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Jobs Ad

4.      Click Packages

After a package is selected and you have clicked on the buy button, the available payment options for your job package will show up.  The selected job package will immediately appear in the list of your employer package, but your status will be labelled as “pending validation” until a payment is done and approved by bestafrica.com.  Once the package is paid, your status will change to “Validated” and you will be able to use it in order to post a new Job Ad.

How do I review the jobs my company had advertised?

You can review the list of your current advertisement, modify them, or view the list of Jobseekers applying for the jobs advertised.

To review jobs your company had advertised, follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.       Click Jobs Ad

4.      Click My Jobs

How to set permission for Sub Accounts?

You will see a list of all the pages in your admin space and a check box for every page – to grant permission for a selected page.  You have to check the box for it, and when the list is complete click on the save button at the bottom of the page.

To set permission for Sub Accounts follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Sub Accounts

4.      Click Manage Sub Accounts

5.      Click Sub Account Permission

How do I Purchase Credit History and Invoices?

To view Purchase credit history and Invoices follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Credits

4.      Click Credit Purchase History and Invoices

How do I Purchase Credits and Service Pricing?

To Purchase Credit this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Credits

4.      Click Purchase Credit

 You will be redirected to the next steps, allowing you to enter the amount of credits and also select your preferred payment options.

At the bottom of this page you can also see the price list in credits for the different services on our website.

How do I load my Job Advertisement?

The posting of a new job advertisement is divided in two main steps:

·         The first one is to choose the available job package you would like to use in order to post your advertisement.

·         The second step is to enter the job advertisement details

 

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Jobs Ad

4.      Click New Job

Can I log in using my Facebook Login?

You can directly login with your Facebook account and skip the registration altogether.

How do I load my company logo?

A company Logo added to your Job advertisement helps a jobseeker easily identify your company. A logo also aids in better representing your corporate image.

To do load your company logo, follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Profile

4.      Click Logo

How do I assign contact personnel to a job advertisement?

You can manage a group of people within your company responsible for handling job applications.  You can add multiple contact personnel and assign a different contact person to each job advertisement.  You can decide whether a jobseeker can apply through our website or directly contact an assigned member of your company.

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Profile

4.      Click Contact Persons

How do I View or Edit a Company’s Profile?

To View or Edit your business profile, follow the below steps:

1.       Go to jobs.bestafrica.com

2.       Click Employers

3.       Click Profile

4.       Click View  Or Edit

How do I contact a Jobseeker?

You can view messages sent to you by a jobseeker, or reply/send a message through our website.

To do this follow the below steps:

1.      From jobs.bestafrica.com

2.      Click Employers

3.      Click Messages

How do I change my Password?

To do this follow the below steps:

1.      From jobs.bestafrica.com

2.      Click Employers

3.      Click Change Password

After changing your password you have to relogin.

How do I create more than one account for my company?

You can set up a sub account that will be linked to your main account.

You can limit the access of the sub account to just some selected pages. For example, you can access the pages for posting jobs on our website via sub account. (This will restrict additional account users from having access to payment and the administrative section of your account).

When creating a sub account you will have to create a Username, Password, Name, Email, and Contact number for the new Sub account user.

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click jobs Portal link

3.      Click Employers

4.      Click Sub Accounts

How do I view my Employers package?

You can see a breakdown of the cost of your package, upgrade, or download packages.

Your package includes such options as posting new job ads, making ads, browsing job seekers resumes, and so forth.

To do this follow the below steps:

1.      Go to jobs.bestafrica.com

2.      Click Employers

3.      Click Credits


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